UK Based Call Answering and Live Chat Management

We tried calling, but you didn’t answer

First impressions are everything, no business wants to miss a potential or existing customer. Interruptions are proven to hamper efficiency but with InTouchNow you are free to concentrate.

InTouchNow is a UK based Call Answering and Live Chat service that ensures you never miss another important call or enquiry. We can help extend the hours that customers can contact your business or act as overflow option for busy times / seasons. We are an on-demand resource without any recruitment, holiday, sickness cover or workspace costs.

We require no long-term commitment and have flexible packages to suit your needs. A free trial is available for both services.

CALL ANSWERING

InTouchNow provides flexible call handling support for companies across the UK. Some require a fully outsourced switchboard function and others simply require support during busy periods, lunchtimes, holidays and sickness.

Through our Online Portal you will gain access to a complete audit trail of every call we have handled for you, giving full visibility of important management information you can view your call statistics at your convenience.

Key benefits include:
  • Personalised receptionist
  • Calls answered in your business name
  • Regular customers recognised
  • Calls can be transferred to you
  • Can serve as part of a business continuity plan
  • Exceptional customer service levels with no calls missed, ever.
  • Messages sent by text or email
  • Free Trial Available

LIVE CHAT

InTouchNow’s live chat service can be deployed on your website in minutes with our online portal giving you complete real-time visibility of everything happening on your site.

Our team has experience across various industries and are briefed to manage chats exactly as if based in your office. Using detailed information we put together with you, we will aim to resolve the vast majority of chats ourselves.

Key benefits include:
  • Gives your brand an online voice
  • Increase enquiries by maximising every website visit
  • Provide quotes for services
  • Extend your opening hours
  • Resolve queries faster
  • Experienced chat operators across various industries
  • Chats transcripts emailed immediately
  • Free Trial Available
Why are our call answering services so popular with businesses large and small across all sectors?

Click play and in just 30 seconds you will recognise the problems we solve.

To give your customers the attention they deserve, get in touch now and let us answer your calls!

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We have a large resource of professional reception staff, ready to deal with your business calls and live chats when you need us to. Our professional, polite and above all, friendly team, will ensure that no contact is missed

It is not just about taking messages and promising you will call back. With our support, your business will not only appear bigger, but more able to cope with busy periods. Our friendly and efficient response to your calls strengthens your commitment to customer service.

We provide a dedicated professional team ready to turn Web Contacts into customers.  Our service can be tailored to your exact needs to help your business grow.  You’re already attracting traffic to your website, we are here to make sure you maximise every opportunity.